Title:  Director, Shared Services

Date:  Jun 19, 2025
Location: 

Phoenix, AZ, US, 85027

Company:  Centuri Group, Inc. (S4)
Description: 

Who We Are

Connecting People to Possibility
As a publicly traded company (NYSE: CTRI) with $2.6 billion in revenue, Centuri leads the way in utility infrastructure across North America. What sets us apart is our local agility, resources to scale, and comprehensive solutions for a dynamic energy market.

 

Whether in the field or providing essential behind the scenes support, Centuri offers professional growth opportunities where you can thrive and make a difference. Join a culture where safety, sustainability, and teamwork come first, with training and benefits that truly care for your well-being.

 

Empower people, elevate processes, and shape the future of HR at scale—bring your leadership to a role where operational impact meets strategic influence.

What You'll Do

  • Oversee the daily operations of HR Shared Services, ensuring the seamless and efficient delivery of core HR functions with a strong focus on stakeholder and employee satisfaction.
  • Identify and implement process improvements that enhance service quality, reduce costs, and optimize workflows—ensuring a scalable, high-impact shared services model.
  • Maintain up-to-date knowledge of and adherence to all applicable HR laws, regulations, and policies.
  • Lead, develop, and inspire the HR Shared Services team to deliver operational excellence while fostering a culture rooted in accountability, learning, and continuous improvement.
  • Build strong, consultative relationships with HR Business Partners, senior leadership, and cross-functional stakeholders, serving as a strategic advisor and operational anchor.
  • Own and manage the Shared Services budget with a focus on efficiency and ROI. Identify and implement cost-saving initiatives without compromising service quality.
  • Establish and track key performance indicators, delivering insights and reports that inform HR strategy and highlight areas for continuous improvement.
  • Champion a high-touch, responsive service model for employees and HR partners alike, continuously assessing service satisfaction and areas for enhancement.
  • Introduce and scale systems, tools, and infrastructure that build organizational capacity in areas such as change management, org effectiveness, and HR operations.
  • In close partnership with the CHRO, co-design and execute the annual HR strategy, aligning service delivery with enterprise goals and evolving business needs.
  • Provide leadership coaching and development to HR managers, ensuring alignment with best practices, consistency in execution, and long-term career growth.
  • Evaluate and implement new technologies and strategies to evolve the HR service delivery model and support enterprise-wide transformation initiatives.
  • Act as a key thought partner in organizational planning, leveraging HR metrics and insights to shape data-informed decisions and long-term people strategies.
  • Take on additional strategic projects or leadership tasks as requested by HR or enterprise leadership.

What You'll Have

  • Bachelor’s degree in Human Resources, Business Administration, or a related field
  • 15+ years of progressive experience in HR operations, with 5+ years in a senior leadership capacity
  • Demonstrated success in building and executing enterprise HR strategies within a Shared Services environment
  • Proven track record in stakeholder management and cross-functional collaboration
  • Strong project management, change management, and communication skills
  • Deep understanding of compliance, governance, and HR regulatory requirements, particularly within a Shared Services or centralized operations model
  • Prior experience in HR transformation initiatives, including process reengineering and technology adoption to improve service delivery and employee experience

What You'll Get

  • Benefit Package including Medical, Dental and Vision Coverage
  • 401K w/ Company Match
  • Voluntary Life & AD&D Insurance and Short-Term and Long-Term Disability
  • Vacation/Sick Time and Paid Holidays
  • Potential Bonus Opportunities
  • Career Development Opportunities
  • Employee Discounts
  • Weekly Payroll

Work Environment

  • Work is performed in a typical indoor office environment
  • Flexibility to work different schedules and stay late with little or no notice
  • Must be able to read documents, use a computer, communicate verbally and in writing
  • Mobility required within an office, warehouse and construction site environments
  • Ability to occasionally lift up to 20 pounds

Legal Stuff

  • Pass pre-employment, random, post-accident, and reasonable suspicion drug screens
  • Provide valid US work authorization documents for E-Verify
  • Satisfactory results of pre-employment background check results

Diversity, Equity & Inclusion Commitment

This job description is subject to change at any time. It reflects management’s assignment of essential functions, and does not exclude or restrict the tasks that may be assigned. Centuri and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability, or any other status protected by federal, state or local law.  Centuri will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.


Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Centuri Group and our subsidiaries we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

 

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Nearest Major Market: Phoenix