Title:  FDM Solution Architect

Who We Are

Connecting People to Possibility 
 
As a publicly traded company (NYSE: CTRI) with $2.6 billion in revenue, Centuri leads the way in utility infrastructure across North America. What sets us apart is our local agility, resources to scale, and comprehensive solutions for a dynamic energy market.
 
Whether in the field or providing essential behind the scenes support, Centuri offers professional growth opportunities where you can thrive and make a difference. Join a culture where safety, sustainability, and teamwork come first, with training and benefits that truly care for your well-being.

The FDM Solution Architect will lead the technical strategy and solution design for our Field Data Management (FDM) initiative, built on Salesforce Field Service. This role is critical in delivering scalable, mobile-first solutions that support field operations and drive enterprise adoption. The architect will focus on building robust solutions, guiding developers, and ensuring architectural integrity across the platform.

What You'll Do

•    Architect scalable, secure, and high-performing Salesforce Field Service solutions tailored to mobile-first field operations.
•    Evaluate and guide the team on when to use declarative tools (e.g., Flows, Lightning Pages) versus custom code (e.g., Apex, LWC), balancing complexity, maintainability, and performance.
•    Design and optimize workflows for the Field Service mobile app, focusing on usability, performance, offline capabilities, and technician enablement.
•    Lead and mentor developers and admins, ensuring adherence to platform best practices, code quality standards, and scalable design principles.
•    Configure core Field Service components (e.g., Work Orders, Service Appointments, Service Territories, Skills, Inventory) and design optimized scheduling policies and dispatching logic.
•    Collaborate with the MuleSoft Architect to ensure seamless data flow between Salesforce and SAP S/4 HANA, leveraging MuleSoft as the ETL layer. Understand key business processes in S/4 HANA to ensure Salesforce solutions align with enterprise workflows and data models.
•    Contribute to platform governance, release planning, and long-term roadmap development in collaboration with the Product Owner and leadership.
•    Document architecture decisions, technical designs, and testing protocols. Support QA and UAT processes to ensure solution integrity.
•    Performs other related duties as assigned or requested.

What You'll Have

•    Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
•    5+ years of Salesforce solution delivery experience, with 2+ years focused on Field Service.
•    Proven track record of leading or delivering multiple Salesforce Field Service implementations.
•    Hands-on experience with the Field Service Mobile App, including configuration and optimization.
•    Strong understanding of scheduling policies, dispatching workflows, and inventory tracking.
•    Salesforce certifications: Field Service Consultant, Administrator, Platform App Builder (additional architect-level certifications preferred).
•    Strong technical leadership and mentoring skills.
•    Excellent problem-solving and communication abilities.
•    Preferred: Experience with Experience Cloud, MuleSoft, mobile UX design, or industries such as utilities, infrastructure, or field services

What You'll Get

•    Benefit Package including Medical, Dental and Vision Coverage
•    401K w/ Company Match
•    Voluntary Life & AD&D Insurance and Short-Term and Long-Term Disability
•    Vacation/Sick Time and Paid Holidays
•    Potential Bonus Opportunities
•    Career Development Opportunities
•    Employee Discounts
•    Weekly Payroll

Work Environment

•    Work is performed in a typical indoor office environment
•    Must be able to read documents, use a computer, communicate verbally and in writing
•    Mobility required within an office environment
•    Ability to occasionally lift up to 20 pounds
•    Pass pre-employment, random, post-accident, and reasonable suspicion drug screens
•    Provide valid US work authorization documents for E-Verify
•    Satisfactory results of pre-employment background check results

Legal Stuff

•    Pass pre-employment, random, post-accident, and reasonable suspicion drug screens
•    Provide valid US work authorization documents for E-Verify
•    Satisfactory results of pre-employment background check results

Diversity, Equity & Inclusion Commitment

This job description is subject to change at any time.  It reflects management’s assignment of essential functions and does not exclude or restrict the tasks that may be assigned. Centuri and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability, or any other status protected by federal, state or local law.  Centuri will provide reasonable accommodation to allow an applicant to participate in the hiring process (e.g., accommodation for a test or job interview) if so requested.