Title:  Quality Coordinator

Who We Are

New England Utility Constructors Inc. (NEUCO), part of The Centuri Organization, has provided underground utility construction services throughout New England since 1972. Our focus on safety, quality, and excellence has made us a trusted name in pipeline and natural gas distribution construction. Our highly trained and professional staff is committed to delivering exceptional results on every project. We offer competitive wages and benefits, paid training and development, as well as opportunities to advance your career. At NEUCO, you'll be part of a team working to support critical utility and energy infrastructure.

Under the guidance of the Senior Supervisor of Quality, you will perform administrative tasks, manage department records, and assist with communication to ensure efficient operations and compliance with regulations.

What You'll Do

• Manage all work packets received from customers, overseeing the process from receipt to submission back to the customer. 
• Maintain digital tracking of work packets at each step of the process.
• Electronically file and store all work packet documentation completed by Foremen and Supervisors, organized by work order number and location.
• Manage and initiate internal DigSafe tickets using Exactix based on the work packet schedule and communications from the Supervisor or customer. 
• Track DigSafe ticket expirations and renew tickets according to communications from the Supervisor.
• Assist with the annual tracking of calibration for locate equipment and maintain electronic storage of calibration records. 
• Track locate equipment repairs and file documentation received from the manufacturer or repair service.
• Digitally file Daily, Weekly, and Monthly Locate Equipment Maintenance Checklists and Accuracy Checklists.
• Assist with periodic documentation audits.
• Help schedule, document, and procure necessary resources for training throughout the year.
• Communicate and track all Problem Locates identified by locators, both internally and for customers.
• Assist with the daily and weekly scheduling of locators based on field needs. 
• Perform other duties as assigned by leadership.
   

What You'll Have

• High school diploma or GED.
• 1-3 years of related experience preferred.
• Excellent customer service skills.
• Strong oral and written communication skills.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Ability to multitask effectively.
• Knowledge and skill in using technology, including laptops and tablets.
• Proficient with Smartsheet.
• Highly detail-oriented.
• Strong organizational and time management skills.
   

What You'll Get

• Competitive Benefit Package including Medical, Dental and Vision Coverage
• 401K w/ Company Match
• Voluntary Life & AD&D Insurance and Short-Term and Long-Term Disability
• Vacation/Sick Time and Paid Holidays 
• Potential Bonus Opportunities 
• Career Development Opportunities 
• Employee Discounts 
• Weekly Payroll

Work Environment

• Work is performed in a mix of office and field environments which requires sitting, standing and general movement throughout the area along with lifting of equipment (10lbs).  
• Manages multiple tasks in multiple locations at one time.  This will require visiting multiple locations on a frequent basis.  
• Must be available to travel between MA/ME/NH as necessary
   

Legal Stuff

• Pass pre-employment, random, post-accident, and reasonable suspicion drug screens.
• Provide valid US work authorization documents for E-Verify.
• Satisfactory results of preemployment background check results.
• Valid driver’s license with clean driving record.
• Preemployment medical fit-for-duty test; hold/obtain DOT medical card.
   

Diversity, Equity & Inclusion Commitment

This job description is subject to change at any time. It reflects management’s assignment of essential functions and does not exclude or restrict the tasks that may be assigned. Centuri and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability, or any other status protected by federal, state or local law.  Centuri will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.

Safety Sensitive Role Statement (If applicable) 
Centuri is a Department of Transportation-regulated employer. Certain safety-sensitive positions are covered under the DOT Drug and Alcohol Testing Regulations, 49 CFR Part 40. It is important to note that marijuana remains a drug listed in Schedule I of the Controlled Substances Act. It remains unacceptable for any safety-sensitive employee subject to drug testing under the company’s Drug Free Workplace Policy to use or test positive for marijuana.